User Centered Design – putting the user first. That’s why interfaces should be designed with the task and target group in mind. While developing the man-machine interface, we call on information on user needs that has been appropriately analysed.

1. Analysis of environment
What does the user’s workstation look like, into which structures and processes is he integrated? What are his personal needs?
Which factors come first: hard and software, operating systems, transaction processes – together we will define a basic list of requirement specifications, tasks to be taken into consideration.

2. Defining the human factors
Define specifications and marketing requirements, which goals have highest priority:
– Study time: how long do the average members (beginner, advanced, professional) in a user group need to learn all the necessary commands for a set of tasks?
– Implementation time: how long does a user group need in order to carry out set exercises?
– Long-term memory: how well are users able to retrieve information after a day, a week, a month?
– Subjective factors: which parts of a program are used most readily?
For us, as the implementing designers, it means taking a design and structural approach that is as modular as possible so that any necessary changes can be carried out as easily as possible.

3. Flowcharts for structuring
Are there any automated steps that are not transparent to the user and which parts of software should be accessible? A good tool for the visualisation of processes is the flowchart. It maps out the general concept and shows the navigational and supervisory control data-flow levels in detail.

4. Implementation using styleguides
Now we have a basis from which to create styleguides: these define the behaviour and look of the individual interface components, the rules for the use of colours, graphics and typefaces.

5. Screen design
All the findings are then channelled into the design of each graphic user interface. Only an interface that is visually attractive as well as functional will generate general acceptance and ensure the success of the product. It will also provide your product with a uniform look and feel.

It is our aim to create interactive software products that can be learned rapidly. Your competitive edge comes from satisfied users.

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